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RETURNING CUSTOMER - REFILL ORDER ONLINE

Current instructions for refilling your order:

Unfortunately, our new website was not able to transfer over our customer’s passwords or order history to the new system. To refill your order, first reset your password.

Go to the login page: www.CanadianPrescriptionDrugstore.com/myaccount.asp Enter your email address. Click Reset My Password, and then follow the instructions.

Once logged in to your account, use the top search bar to find the medication you wish to purchase. Add it to cart, then your shopping cart will open with the item listed. Proceed to checkout. Verify your address and make changes if necessary. You can bypass the health info section when refilling. Proceed to Ship and Payment sections, then complete your order by pressing check out. If you have already sent in your prescription, we still have it on file. If you have a new Rx, please send it into us by email or fax.

If you experience any problems with these procedures, please contact customer support, and we will be happy to enter your order or reset the password for you.

Future Refills: Log in to your Account to see past prescription purchases. Choose the order you wish to refill and click “reorder”. Your shopping cart will open with the item listed. Proceed to checkout. Verify your address and make changes if necessary. You can bypass the health info section when refilling. Proceed to Ship and Payment sections, then complete your order by pressing check out. If you have a new Rx, please send it into us by email or fax.

RETURNING CUSTOMER - ADD NEW PRESCRIPTION ONLINE

If you are a returning customer and have a new medication to order, log in to your account. Search for the item you require and follow the check out process. Once complete, send in your new Rx by email or fax.

RETURNING CUSTOMER - REFILL ORDER BY EMAIL

To request a refill send an email to our customer service department at [email protected] Please give us the previous order number and inform if you have any changes. We will process the refill request and send you an email confirmation of your order for your review and approval.

RETURNING CUSTOMER - REFILL ORDER BY PHONE

Call our customer service department toll-free at 1-888-572-0832 to request a refill. Please give us the previous order number and inform us of any changes if any. We will process the refill request and send you an email confirmation of your order for your review and approval. If you get our voicemail, please leave a message with your refill details and we will process the order within 2 business days.

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