Shipping & Store Policies

  • FREE SHIPPING - One-time special for new customers. Online orders only.
  • LIFETIME FREE SHIPPING: $49.95 - One time charge for lifetime free shipping.
  • STANDARD SHIPPING: $14.95 - Regular delivery within approx. 15 to 20 business days.
  • EXPEDITED SERVICE: $39.95 - Guaranteed delivery within 10 business days or your shipping charge is free.
  • INTERNATIONAL SERVICE: $39.95 - Shipping outside the Canada and the US.
Canadian Online Pharmacy

We ship most of our prescription drug orders via registered parcel post, which is delivered by the United States Postal Service. Registered mail shipments come with a tracking number and do require a signature for delivery. If no one is home, the postman will leave a note for you to pick up your package at the post office. Some shipments are sent by regular post with no tracking number. Standard shipping costs a flat rate of $14.95 per prescription drug order. Standard shipping takes up to approx. 7 - 20 business days from our Canadian Online Pharmacy. Orders shipped from Canada typically take about 7 working days, whereas international orders are delivered in approx. 15 to 20 working days. We offer Expedited Shipping Service for $39.95, which guarantees delivery of up to 10 business days, or your shipping charge is free. There are no membership fees, handling fees, drug dispensing fees, Canadian doctor fees or customs charges. We offer Free Shipping for your first order. For a one-time charge of $49.95 you can get free lifetime shipping for all your future prescription drug orders. The Lifetime Free Shipping service only applies to 3-month supply orders. Any orders of less than 3-months are subject to our regular shipping fee of $14.95.

We Deliver - Guaranteed!

We guarantee that the drugs you ordered will be delivered to your door within 30 days from the date of shipment. If your online pharmacy order does not arrive within that time period, we will ship another identical order to you at no extra cost. Note: Our 30-day delivery guarantee only applies to shipments to the USA.

Return Policy

100% No Questions Guarantee. If within 30 days from receiving your online pharmacy order you wish to send back your medications, we will accept the return – No Questions Asked.

To return your order contact our customer service team to request a Return Authorization Number. Send it by US Postal Service (USPS) regular mail at your expense to the following address: Carepharm Inc. 1275 West 6th Ave. Suite 300, Vancouver, BC, Canada V6H 1A6

We will not accept any C.O.D. shipments or any packages shipped by other transport than US Postal Service. Once we have received your return and confirm all the procedures have been properly followed, we will issue your refund.

Privacy Policy

At Canadian Prescription Drugstore we take your privacy very seriously. We use the information you provide to us for four purposes only:

  • To process your order(s)
  • To reply to your questions
  • To provide our newsletter via email
  • To incorporate your feedback into improvements to our Web site

We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law.

This policy covers how Canadian Prescription Drug Store treats personal information that CanadianPrescriptionDrugStore.com collects and receives, including information related to your past use of our products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that CanadianPrescriptionDrugStore.com does not own or control, or to people that CanadianPrescriptionDrugStore.com does not employ or manage.

Credit Card Fraud Protection
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. CanadianPrescriptionDrugStore.com will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.

Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer. When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us. We keep this information for our internal use; we do not share it with others.

Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at CanadianPrescriptionDrugStore.com, tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the CanadianPrescriptionDrugStore.com cookie will prevent you from accessing the website.

When you subscribe to our newsletters or submit a question, CanadianPrescriptionDrugStore.com, asks you for contact information (your name and email address). When you sign up for our newsletter we use your name and email address to send you our health newsletter and to inform you of sales and special offers. When you submit a question your question and answer may be posted on the website for the public to view. Your first name, and state may be displayed. However, no information that would allow others to contact you will be disclosed by Canadian Prescription Drugstore. We will use your email address to send you the answer to your question and for no other purpose unless you opt in for our newsletter when you asked the question.

If you place an order, our order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. You will automatically be registered to receive our newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter or sending an email to info@CanadianPrescriptionDrugstore.com with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE youremail@emailaddress.com).

We have three types of third-party relationships.

  1. When you place your order with Canadian Prescription Drugstore, we refer your prescription along with your personal contact information and medical history to our fully licensed Canadian Online Pharmacy for doctor review and dispensing. Under very strict Canadian Online Pharmacy regulations, our pharmacy and doctors are obliged by law to keep your information under confidence, to be used exclusively for the purposes of approval and dispensing of your prescription order.
  2. We use third-party intermediaries. When you make your purchase, your credit card information, name, and billing address is sent to credit card companies for verification and to authorize your purchase.
  3. We have an affiliate program that allows other individuals and websites to earn money by directing people to our website. If you purchased from CanadianPrescriptionDrugstore.com through a referral from an Affiliate partner, certain information (name, invoice amount invoice date) is available to the Affiliate for reporting purposes. Our affiliates may have access to transaction-level data. Our third-party affiliate program offers a feature that may allow a small number of selected affiliates to gain access to individual user transaction information that originates from links on their websites. To properly track and credit the customer's transaction, these sites may give each of their members a unique code, which will uniquely identify the member or the member's organization. This code is activated only when the customer links directly from the affiliate site to CanadianPrescriptionDrugStore.com. Any transactions made at CanadianPrescriptionDrugStore.com while the code is active will be reported back to the affiliate. Canadian Prescription Drug Store never passes on personal data as part of this feature. We will provide only the date of the transaction, the amount of the transaction, and the product purchased. To further protect the privacy of our customers, we require all affiliates requesting this feature to sign a statement promising to inform users beforehand of any such data collection, and to guarantee that any data collected will be used solely to reward users (or their selected charities) for their purchases. If you are concerned about having your purchase tracked in this manner, you may avoid it by visiting Canadian Prescription Drug Store directly (without linking from an affiliate site). If the affiliate site has not made its tracking procedures clear to you, please notify us by e-mail at info@CanadianPrescriptionDrugstore.com.We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.

Opt Out or Delete/Deactivate
This site gives you the following options for removing your information from our database, to not receive future communications, or to no longer receive our service:

  1. You can send email to info@CanadianPrescriptionDrugstore.com
  2. You can send mail to the following postal address:
    Canadian Prescription Drugstore, 300 – 1275 West 6th Ave. Vancouver , BC, Canada, V6H 1A6
  3. You can phone or fax the following telephone number: 1-888-572-0832

Change/Modify
Our site provides you the opportunity to correct or update your account information. You can do this by:

  1. Accessing the "Your Account" page and clicking on the "Account Setting" link.
  2. Send mail to the following postal address:
    Canadian Prescription Drugstore, 300 – 1275 West 6th Ave. Vancouver , BC, Canada, V6H 1A6
  3. You can phone or fax the following telephone number: 1-888-572-0832
  4. Email at info@CanadianPrescriptionDrugstore.com. We read every message sent in and try to reply promptly to everyone. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future.

How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If CanadianPrescriptionDrugstore.com changes how it uses a user's personally identifiable information, the user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.

Terms of Use

By using this Canadian Online Pharmacy website (CanadianPrescriptionDrugStore.com) an online pharmacy prescription drug service, the user (User) confirms he/she is of the age of majority to purchase Canadian Online Pharmacy medications where User resides. By connecting/using this website, you agree to abide by these online pharmacy terms and conditions as if you had signed this Canadian Online Pharmacy Agreement. User ( Canadian Prescription Drug Store online pharmacy client ) agrees that you are responsible for all prescription drug charges ordered from our online pharmacy, and for all expenses associated with connecting to our online pharmacy. User is not restricted from making medical, prescription drug or pharmacy decisions under the prescription drug laws of his/her Place of Residence (POR). User confirms to our Store that the drugs ordered were prescribed by a qualified doctor in User's POR. User has not violated any laws in User's POR in obtaining the pharmacy prescription for the medication. User confirms that the drugs supplied by our pharmacy will be used only as the discount drug was prescribed for by the doctor who issued the prescription medication. Only User will use the medication supplied by our pharmacy.

Our online pharmacy may terminate your account and service at any time, for any reason, at the sole discretion of our Canadian Online Pharmacy, and without notice. User releases and discharges our prescription pharmacy, and all of our officers and directors, agents, and employees from any and all liability, claims or causes of action with respect of the use or application of the pharmacy product by User, including, but not limited to undesired side effects from prescription drug medication from our online pharmacy. User confirms this Canadian Online Pharmacy release protects any Physician retained by our Drug Store to lawfully issue the prescription medication. User grants Limited Power of Attorney to our Canadian Prescription Drug Store, for the purpose of signing documents required by the Canadian laws, necessitating the delivery of Canadian prescription drugs from our pharmacy, as if User personally attended our Canadian Prescription Drug store place of business. Because the medications ordered from our mail order pharmacy will be mailed internationally, your medication order may experience shipping delays. This may delay when you receive your order. These shipment delays are beyond the control of Canadian Prescription Drug Store, and we cannot guarantee the delivery date of your shipment.

To avoid shortages of medications, it is the User's responsibility to prepare for delays receiving User's order, by purchasing their medication at a local pharmacy. User attorns to the jurisdiction of British Columbia and agrees that any dispute between User and Canadian Prescription Drug Store shall be governed by its pharmacy laws, and of the Federal Government of Canada, as applicable to Canadian online pharmacy laws. User agrees if any online drug store dispute arise between the Parties (User and pharmacy ) pursuant to this Agreement as to the rights or liabilities of the parties to this Agreement, then every such dispute shall be referred to a single arbitrator.

Disclaimer

CanadianPrescriptionDrugStore.com is a prescription drug online pharmacy referral service that partners with licensed pharmacies for Canadian prescriptions. Prescription drug information on this online pharmacy site is for information only and does not replace medication advice by your physician. Do not use the Canada drug and Canadian Online Pharmacy information contained on this website for diagnosing or treating a health problem or disease, or prescribing any medication or specific prescription drug. Read carefully all drug information and product packaging from our mail order pharmacy. If you suspect that you have a medical problem, contact your health care provider. Our Drug Store and its pharmacies disclaim any representations and warranties of its prescription drugs or Pharmacy services including medication warranties of merchantability, prescription drug fitness and usefulness for a particular online prescription purpose. Our Drug Store does not guarantee the drug information contained on this website is fully comprehensive, accurate or up to date. Drug information about pricing, availability, delivery is subject to change without notice. Our Store and dispensing pharmacies, their directors, employees or other representatives will not be held liable for any damages in connection with the use of this online pharmacy website: Canadian Prescription Drug Store. This applies to all possible damages, including (but not limited to) indirect or direct damages, compensatory, loss of income, profit or property and claims of third parties. The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a Canadian Online Pharmacy by a U.S. consumer will violate the law.

This Canadian Online Pharmacy website is the property of and is solely funded by: Canadian Prescription Drugstore.

Terms and Conditions

CanadianPrescriptionDrugstore.com operates an online pharmacy service based in Canada, specializing in the business of assisting pharmacies both within Canada and internationally pursue prescription pharmacy services. The following terms and conditions govern the sales as between the CanadianPrescriptionDrugstore.com authorized dispensary and the individual (the "Patient") regarding the products and services (the "Products") offered for sale by CanadianPrescriptionDrugstore.com. The Patient herein represents to CanadianPrescriptionDrugstore.com that,

"I am over the age of majority, and:

  1. I have fully and accurately disclosed my personal information and personal health information and consent to its use by CanadianPrescriptionDrugstore.com. I have had a physical examination by a physician within the last 12 months, and do not require a physical examination.
  2. I understand that all Products shall be sold and dispensed by a Pharmacy operating within a unique international jurisdiction and in a manner consistent with the laws of that jurisdiction.
  3. I authorize and appoint CanadianPrescriptionDrugstore.com, as my attorney and agent, to take all steps, sign all documents and to act on my behalf as if I were personally present and acting myself for the limited purposes of (a) obtaining a valid prescription for any prescription which I have sent CanadianPrescriptionDrugstore.com; and (b) packaging my prescriptions and delivering them to me. This authorization shall include, but not be limited to: collecting and using my personal and personal health information as reasonably necessary for the fulfillment of my order, including disclosure to a licensed physician if required for the issuance of a valid prescription in the jurisdiction of CanadianPrescriptionDrugstore.com. This authorization may be revoked at any time and shall continue until I revoke it.
  4. I understand that CanadianPrescriptionDrugstore.com is authorized by law to carry on business in the jurisdiction of CanadianPrescriptionDrugstore.com, and that I am purchasing medications that have been approved for sale in the jurisdiction of the dispensing pharmacy. Title to my medications passes from CanadianPrescriptionDrugstore.com to me in the jurisdiction of the dispensing pharmacy when my medications leave CanadianPrescriptionDrugstore.com. All agreements reached or contracts formed with CanadianPrescriptionDrugstore.com shall be deemed to be made in the jurisdiction of the dispensing pharmacy, the laws of the jurisdiction of the dispensing pharmacy shall govern all transactions, and I attorn to the courts of the jurisdiction of the dispensing pharmacy, which shall have sole and exclusive jurisdiction over any dispute arising between me and CanadianPrescriptionDrugstore.com, the dispensing pharmacy and its affiliates, officers and directors.

I HAVE READ AND UNDERSTAND THESE TERMS AND AGREE THAT THEY SHALL BE BINDING UPON ME AND MY ASSIGNS, HEIRS AND PERSONAL REPRESENTATIVES."

OR

"I am the parent/legal guardian/power of attorney for the Patient disclosed herein, am over the age of majority, and have full authority to sign for and provide the above representations to CanadianPrescriptionDrugstore.com on the Patient's behalf."