COVID-19 SERVICE ANNOUNCEMENT – PLEASE CLICK HERE TO READ OUR BLOG FOR CURRENT DETAILS
Due to the COVID-19
developments, we would like to inform you about how Canadian Prescription
Drugstore is handling the situation, and answer some of the concerns you may
have regarding the supply of your medications.
Drugstore has been a trusted source of international medications for over 15
years. You can be assured that we are a solid organization with experienced
personnel and longstanding supply chains. We are working with all our partners to
do everything we can to ensure the delivery of your vital medication needs.
At this time our staff
is working from home and continuing to process orders, but it may take a bit
longer than usual for billing, responding to inquiries and shipping your order.
Also, due to reduced staff at international distribution, transportation and
postal centers, we would like to advise you to expect up to a two-week delay in
receiving your medications. So, expect delivery in approx. 6 weeks from the
date of order.
We strongly suggest
that you check how much medication you have on hand now and place another
refill order as soon as possible to allow for the extra time it may take to
receive your next order. You may place a refill order as soon as 6 weeks from
the date your previous order shipped out. You can check the previous order’s
shipped date by logging into your online account and clicking the details of
your last order, or by viewing the shipping confirmation email sent to you.
Expedited Service, we are suspending our 15 business day delivery guarantee
until further notice. Unfortunately, due to the current uncertainty of
International shipping, we can not guarantee delivery within a certain time
frame. We will still offer the Expedited service, for $39.95 which offers the
extra service of prioritizing the processing of the order, as well as shipping
by Priority Mail with a tracking number when available.
Please also note that
our 30-day delivery guarantee has been temporarily suspended. Your shipment is
still guaranteed to be delivered, but due to some countries being completely
shut down, potential postal and customs issues, if your order was not delivered
for some reason, we cannot guarantee that we may be able to re-ship the same
medication as ordered at this time. If your order has been shipped but not
delivered within 30 days after it was mailed, please contact us and we may be
able to supply the medicines from a different supplier at various pricing. You
would have to place a new order for the medicines to be shipped from a supplier
pharmacy that is currently able to ship.
Price Matching: We are
not currently matching prices from other websites. Many items are not available
to ship from certain countries at this time, so we are not able to be certain
that prices on competing websites are accurate and up to date. We will
reinstate our price match guarantee once shipping returns to normal.
Some have asked if it
is safe to order your medicines online and shipped from International
locations. Yes, we do believe that it is safe. The medicines are packaged in a
secure environment, and then it travels many days in the postal system. Studies
suggest that Covid-19 virus can not survive on the surface of packages for the
length of time it can take to reach you. As an added precaution, once
received you can clean the surface of the package with an approved
On behalf of the team
here at Canadian Prescription Drugstore, we want to thank you for continuing to
trust us with your medication needs. If you have any questions or concerns,
feel free to reach out to us by email or phone. We will be updating you with
more news as developments arise. Until then we hope that you and your families
stay safe and healthy.
Prescription Drugstore team.
Introducing Prescription Justice – Fighting for Lower Drug Prices
Prescription Justice (PJ) is a U.S.-based non-profit, nonpartisan organization dedicated to lower drug prices in America.
PJ advocates for common sense policies that will lower drug prices in the U.S. and protect consumers’ ability to import more affordable medications from Canada and other countries.